![]() That's what Grant Sabatier discovered recently when he fell ill and canceled a nonrefundable hotel room in Washington, D.C. "Could have been a much worse outcome," says Vanderlee, a publicist who lives in New York. After a lot of back and forth, the online agency fixed her reservation, allowing her to upgrade to quarters with a private bathroom. For example, when Heidi Vanderlee discovered she'd have to share a bathroom with another guest in her London hotel, she appealed to her online travel agent. If the answer is still "no," you might be able to salvage your stay. Take a lot of photos and appeal to the highest level possible – and, if necessary, to your credit card company. I've seen many cases where the hotel fell short of expectations. I asked frequent travelers how they've received refunds for nonrefundable rooms. So you want a refund for a nonrefundable room? The company reviewed its records and discovered that he wasn't a no-show after all, and the agency offered him a full refund. Instead, he contacted Priceline for help – and got turned down. He could have avoided the trouble by asking his original hotel to "walk" him to a comparable property, which is a hotel industry standard practice. ![]() But maybe the best strategy is to avoid these tricky hotel reservations in the first place. There are actually ways to get your money back. If you're stuck with one of these nonrefundable hotel rooms, don't worry. Unlike airline tickets, there's no chance for a refund, even if you change your mind within 24 hours of making the reservation. The deal is simple: You pay in advance for a hotel room, and you get a modest discount. Nonrefundable – or "prepaid" – hotel rooms seem to be becoming more common. Nonrefundable hotel rooms are becoming more popular "Priceline says I never checked in and was a no-show," says Goodman, a photographer from Beacon, New York. When the property ran out of rooms and he had to stay at another hotel, Priceline didn't refund his money. He booked a last-minute nonrefundable hotel room in New York from Priceline. What that means is, if you have second thoughts about traveling and want to get a refund on a nonrefundable hotel room, you might be out of luck. Notice anything? Look closely, because your hotel reservation may be totally nonrefundable. Watch Video: Tricks for saving money at hotels
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